FAQ

  • Account
  • Payments
  • Trading
  • 01

    What is the Maximum Leverage I can use?

    The maximum leverage cannot exceed 1:200 for accounts. To apply…

    The maximum leverage cannot exceed 1:200 for accounts. To apply for a higher leverage, please contact support via email: [email protected]

  • 02

    What Account Types do you offer?

    All you need for trading is gathered in one account.…

    All you need for trading is gathered in one account. The HubuFx Raw account offers spread from zero and the contract size is as low as 1000. These features provide a unique trading environment for all kind of trading strategies. For any additional information, feel free to contact our Customer Services team.

  • 03

    Account base currencies

    Any deposits received in any other currency will be converted…

    Any deposits received in any other currency will be converted into USD which is our base currency before it is deposited into your account. This currency will also be used by default to display profit/loss in the trading platform and any such generated financial statements.

  • 04

    Do you offer Swap Free accounts?

    I’m afraid not. The STP/ECN market always comes with swap…

    I’m afraid not. The STP/ECN market always comes with swap rates. Therefore a rollover fee, also known as “swap”, is charged when you keep a position open overnight.

  • 05

    Can I register an additional account ?

    Yes. You may apply for an additional account if the…

    Yes. You may apply for an additional account if the first account has been funded. There is a maximum of three accounts allowed per client and clarification will need to be provided as to the reason for the additional request.

  • 06

    Should I verify my identity / address to trade live?

    We don’t collect our clients’ information. There is no need…

    We don’t collect our clients’ information. There is no need to share your private data with others. Therefore, processing your KYC documents is not necessary at HubuFx.

  • 07

    Can I open a corporate account?

    Yes you can open a Corporate Account, Please fill in…

    Yes you can open a Corporate Account, Please fill in the Live Account Registration Form in order to have your details captured as a Corporate Account Application. In addition, we will require specific documentation from the Company. Please contact our Customer Service desk 24/5 for further information.

  • 08

    How can I open a demo account?

    Opening a demo account is a great way to get…

    Opening a demo account is a great way to get used to our Trading platforms in a risk free environment. By using the free demo account you can gain all the experience and knowledge you need in order to trade for real. Please fill in the registration form which can be found here.

  • 09

    Do you accept US or Canadian clients?

    Yes, HubuFx accepts clients from the United States and Canada.

    Yes, HubuFx accepts clients from the United States and Canada.

  • 10

    How long does it take to open a corporate account?

    If all the required documents have been provided, you will…

    If all the required documents have been provided, you will receive your login details via email very shortly. The time frame may vary depending on the quality and validity of the documents provided.

  • 11

    How long is a demo account valid for?

    A demo account will expire 90 days from the registration…

    A demo account will expire 90 days from the registration date. In case you wish to continue testing our trading conditions and platforms, please be so kind to login to the Clients Portal and register a new demo account

  • 01

    Are my deposited funds protected in any way?

    HubuFx is committed to provide the highest standard of legal…

    HubuFx is committed to provide the highest standard of legal compliance and a peace of mind to our traders. More information about Client Money Protection can be found here.

  • 02

    Do you accept deposits and withdrawals from USA?

    Yes, we accept payments from the U.S.

    Yes, we accept payments from the U.S.

  • 03

    Do you accept Bank Wire or debit / credit card?

    Unfortunately not. Hubu Fx accepts payments from cryptocurrencies only.

    Unfortunately not. Hubu Fx accepts payments from cryptocurrencies only.

  • 04

    I am a partner, how can I withdraw my rebates?

    To withdraw the rebates you’ve built up through introducing clients…

    To withdraw the rebates you’ve built up through introducing clients to Hubu Fx, please login to the client’s dashboard using your login details. Then click on the withdrawal option and fill-out the form with the information asked.

  • 05

    What exchange rates do you use when processing deposits or withdrawals?

    Currently we are using Coinbase’s exchange rates, which can be…

    Currently we are using Coinbase’s exchange rates, which can be found here.

  • 06

    Do you deduct any fees, or taxes from me?

    No, we do not. There are no hidden extra fees…

    No, we do not. There are no hidden extra fees when using Hubu Fx. Hubu Fx are only compensated for their services by the spread (Bid-Ask price difference), or by the commission per lots traded.

  • 07

    Do you hold my funds in segregated accounts?

    Yes. We work with several banks to ensure your funds…

    Yes. We work with several banks to ensure your funds are secured in segregated accounts, separate to HubuFX day to day business banking operations.

  • 01

    How much money do I need to start?

    The minimum deposit at HubuFx is as low as $10.

    The minimum deposit at HubuFx is as low as $10.

  • 02

    What is margin?

    It is a portion of your funds that we set…

    It is a portion of your funds that we set aside to keep your trade open and to ensure you can cover the potential loss.

  • 03

    Can I lose more than I invest in Forex?

    There is a chance that a trader can lose more…

    There is a chance that a trader can lose more than their initial investments due to margin trading.

  • 04

    Pip calculation example.

    In order to calculate the pip value, please use the…

    In order to calculate the pip value, please use the following formula: Pip (as decimal)/Market Price x Lot Size ( in units) = Pip Value For example; if you wish to calculate the pip value of 1 lot of EUR/USD at a market price of 1.44800: 1 lot = 100 000 units, 0.0001/1.44800 x 100 000 = 6.9061 EUR. The result of the pip calculation will be displayed in the base currency of the currency pair. If you wish to check the price in a different currency, you will need to make the appropriate conversion.

  • 05

    Required Margin Example.

    If the market price for EUR/USD is 1.34982 (which represents…

    If the market price for EUR/USD is 1.34982 (which represents the ask price), and you want to go Long (Buy) for 2 lots with a leverage of 1:100. Trade size (lots) x Contract size/Leverage. 2 x 100,000/1:100 = 2000 EUR

  • 06

    What is Margin Level?

    The Margin level is an index characterizing the MT4 account…

    The Margin level is an index characterizing the MT4 account as a percentage: Equity/Margin.

  • 07

    What is Free Margin?

    Free Margin is the amount of funds which are not…

    Free Margin is the amount of funds which are not involved in trading. When placing a trade, the Margin required will be deducted from the Free Margin.